The SkyTeam Lounge in Heathrow Terminal 4 is an absolute haven from the rest of the airport. My visit involved paté, a massage, a facial treatment, and a nap-pod. Everything was free. This lounge is one of many incredible options in Heathrow, many of which are freely accessible via Priority Pass, a perk of having the Chase Sapphire Reserve card. I’ve had the card for about six months now, and its $450 annual fee is completely worth it after the $300 travel credit, TSA Pre-Check (or Global Entry) credit, and all of the free meals (and drinks) I’ve enjoyed in lounges around the world.
Upon entering the SkyTeam lounge, I headed straight for the showers (the most relaxing thing to do in the airport). The attendant set me up with towels, toiletries from a fancy brand whose name has escaped me, and offered me a shaving kit. After the shower, I stored my bags in one of the many luggage-storage cubbies and made my way to the buffet. The lounge has a nearly-identical upstairs and downstairs, and the upper level offered a far larger selection of food. The upper level is also where you’ll find the nap-pods, which aren’t quite the same as MinuteSuites but are a great, free option for getting some rest and privacy.
Heading back downstairs, I chilled out in a massage chair for a while. I was interrupted by the shower attendant from earlier, who said, “have you not booked your facial yet?” I kid you not, that was her phrasing. She took my boarding pass and disappeared to sign me up for a Clarins-sponsored facial treatment. She later came and found me to let me know that my flight was boarding and that I should head toward the gate. That’s definitely the most personal attention I’ve had at a Priority Pass-accessed lounge. It’s something one could expect flying first-class international with a (middle) eastern carrier, though, like Emirates or Etihad. It turned out I had a two-hour delay, so the lounge was extra helpful on this trip.
Follow the signs for the lounges.
The SkyTeam Lounge joins the Etihad (which is sure to be spectacular).
The staff had some Christmas decorations out.
There are computers hooked up to play video games.
Plenty of wine and liquor as well.
The downstairs buffet was pretty scarce, but the upstairs had the full range.
Juices and cocktail mixers.
Decent pasta and some sauces.
Chicken and other real food.
Paté. cheese, bread, etc. Not bad!
Great salad option.
Alcohol / non-alcoholic drinks and mixers.
The view facing the entrance from the buffet downstairs.
The upstairs seating.
A bit of nature is a nice reminder of the outside world after hours of travel.
A 100% wonderful surprise: nap pods that were comfortable enough (and private enough) for good relaxation.
The toilet in the shower room (towels, toiletries, etc. all provided).
The Clarins desk (sign up with the attendant to enjoy your free 20-minute facial.
And that’s it! If you want to enjoy these types of experiences, my way has been through the Chase Sapphire Reserve card.